Benefit Bridge Data Collection Tool Help
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BBCT Help - Manage Users
Topics
Add a new user
Editing a user
Resetting a user password (external users only)
Click on the
Manage Users
button in the main menu to go to the Manage User page.
From this page you can add and edit BBCT State, County and External users (see image below).

Add a user
Before adding a new user, you are required to search for the user to ensure they are not already in the BBCT system.
To search for a user, enter all or part of the users’s first and/or last name or their login ID and click the Search button. A list of users matching the search criteria will be displayed (see image below).
User Search Results
If the user does not exist in the search results:
  1. Click the
    Add
    button above the user grid.
  2. The Add User page will be displayed (see image below).
    3. User Add image
    Fields that are marked with a red asterisk (*) are required.
  3. Click the
    Save
    button to save. Click the
    Cancel
    button to cancel.
You can start a new search by clicking the
Clear Search
button.
Edit a user
  1. Search for the user by entering search criteria and clicking the Search button.
    2. User Add imageClick on the user in the search results grid (see image below).
  2. Click the
    Edit
    button above the user grid.
    The user edit form will display
    3. >
    Fields that are marked with a red asterisk (*) are required.
    User Add image
  3. Make changes to the user information as needed.
  4. Click the
    Save
    button to save changes. Click the
    Cancel
    button to cancel changes.
Resetting a user password (external users only)
  1. Search for the user by entering search criteria and clicking the Search button.
    2. User Add imageClick on the user in the search results grid (see image below).
  2. If the user type is External, the
    Reset Password
    button above the user grid will be enabled.
    Click the
    Reset Password
    button to reset the password. User reset password image
    A message will be displayed showing what the users temporary password is and that an email has been sent to them.
    User reset message image
    The user will be required to establish a permanent password upon entering BBCT with their temporary password.
  3. Click the
    OK
    button to close the message.